Steve Jobs apologized today in an internal e-mail to all of his employees. In this e-mail he said that Apple had a lot to learn from internet services. He was very sincere and sounded very guilty. Here is a direct quote from the e-mail “it was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store. We all had more than enough to do, and MobileMe could have been delayed without consequence…”.
Now, why am I sort of mad at Steve Jobs? Well, first of all this was an apology to Apple employees, not to the general public, or to their customers. I believe that he should apologize to his customers, we were the one’s that suffered loss of e-mails due to the .Mac MobileMe transition, and some people had bricked iPhones and iPod touches. He also should have offered an apology to those who waited in line for hours to buy their new iPhone 3G. Some of which didn’t work because thy were not activated.
And what about Apple’s App Store developers? They are still suffering, their customers are suffering. Some developers (these people remained anonymous due to Apple’s contracts) say that the way that they treat developers is horrendous. They say that it takes about 2 weeks for a simple update to be pushed to their customers to download. Some even say that they are being horribly discriminated against, just because they used to develop for us jailbreakers. They say that their Applications are flawless but that Apple refuses to accept any of their applications just because they used to develop for us, before Apple’s App Store or SDK announcement. Now, this isn’t just one or two developers, no, I have heard of an estimated 85 developers that are being discriminated against.
So Steve, what were you saying now? Come on man, apologize to the right people.